MyTrux Privacy Policy

At MyTrux Inc. (“MyTrux”, “we”, “us”), we are committed to protecting the privacy and commercial data of the independent owner-operators and fleet owners who participate in our Pilot Program. This Privacy Policy outlines how we collect, use, and safeguard your information.

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1. Information We Collect

We collect various types of data through our forms (Letter of Intent, Request Form, Pre-registration) and platform integrations to provide our AI-driven carrier services:

• Identity & Contact Data: Name, Email, Phone Number, Mailing Address.
• Business Credentials: Company Name, DOT Number, MC Number, Insurance details.
• Operational Data: Fleet size (Number of Trucks), Freight Types, Operating Regions, and ELD/Telematics data (Hours of Service, Location) via integrations with partners like Samsara and Motive.
• Financial Information: Revenue estimates, banking information for payments (processed via Stripe/Plaid), and credit history for leasing or fuel card eligibility.
• Survey & Preference Data: Responses regarding operational challenges (“pain points”), load sourcing habits, and feature preferences collected via our Pre-registration forms.

2. How We Use Your Information

Your data powers the “Virtual Carrier” experience. We use it for:

• Pilot Program Evaluation: Assessing your eligibility and lane compatibility for our initial launch.
• AI & Machine Learning: We use aggregated operational data to train our “P-Rex” recommendation engine, improving load matching accuracy and rate predictions for all users.
• Service Provision: Automating compliance (IFTA, HOS), processing Instant Payments, and managing digital documents.
• Risk Assessment: Verifying operating authority and safety scores to maintain platform integrity.

3. Data Sharing & Third-Party Integrations

To provide a full-stack service, MyTrux connects with trusted industry partners. We may share necessary data with:

• Load Boards & Brokers: (e.g., DAT, Truckstop, Uber Freight) to source and book loads on your behalf.
• Financial Partners: (e.g., Stripe, Plaid) to facilitate instant payments and digital wallet features.
• Compliance Providers: (e.g., ELD providers) to automate logbook and safety monitoring.
• Insurance Underwriters: To secure group coverage rates included in our service fee.

We do not sell your personal contact information to unauthorized third parties for marketing purposes.

4. Data Security

We employ enterprise-grade security measures, including encryption at rest and in transit, to protect your sensitive business data. Our payment processing is PCI-compliant.

5. Non-Binding Nature of Forms

Submission of the “Letter of Intent” (LOI) or “Pre-registration Form” serves as a non-binding expression of interest. It does not constitute a legal obligation to purchase services or enter a binding partnership until a final Carrier Agreement is signed.

6. Contact Us

If you have questions about this policy or your data rights, please contact us at:
hello@mytrux.app